Frequently Asked Questions

Clear answers about continence, nursing, NDIS funding, and accessing specialised support for adults with neurological and complex health needs today.

General Questions and answers

1. What services does Continence Connect Australia provide?

We provide nurse-led continence care, clinical nursing support, and specialised services for adults with neurological and complex health conditions Australia.

Our services support adults aged 18 to 100 living with neurological disabilities or health needs requiring nursing or continence care.

Yes, services may be funded under NDIS Community Nursing or High-Intensity Daily Personal Activities, depending on individual plans and approvals.

We support self-managed and plan-managed NDIS participants, delivering services within approved funding arrangements and clear documentation requirements and clinical governance.

Yes, we collaborate with support coordinators, plan managers, and allied health professionals to ensure coordinated, compliant, and consistent care delivery.

Yes, we provide continence and nursing assessments to understand individual needs, guide care planning, and support appropriate NDIS documentation standards.

Catheter care and catheter changes are provided where clinically appropriate and aligned with participant needs and approved NDIS funding arrangements.

Ongoing nursing and continence support may be provided based on individual needs, goals, and available NDIS funding within approved plans.

We follow NDIS requirements, clinical governance standards, and structured documentation processes to ensure safety, accountability, and audit readiness across services.

You can contact Continence Connect Australia through our website enquiry form to discuss services, eligibility, and next steps with confidence.

A formal referral is not always required; we can discuss needs directly and coordinate with your support team when appropriate.

Participant privacy is respected through confidential handling of information, professional conduct, and secure clinical documentation systems compliant NDIS aligned practices.

The first step is an initial discussion to understand needs, funding, and whether our services are suitable for you today.

Services are scheduled based on participant needs, availability, and coordination with existing supports to maintain continuity of care safely consistently.

Yes, services can be adjusted as needs change, ensuring care remains appropriate, compliant, and aligned with NDIS funding goals requirements.

Continence Connect Australia is based in the beautiful and iconic Adelaide Hills region. We provide accessible home visit services across Metropolitan Adelaide and selected regional areas, including the Adelaide Hills, Murray Bridge, Barossa, and Fleurieu Peninsula (subject to risk assessment). Telehealth consultations are also available for continence assessments and education services.

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